Application Specialist

Experience : 1-2 years of In-vitro Diagnostics industry experience

Functional Area : Technical Service

Qualification : BE/ B.Tech / M.Sc. / B.Sc.

Work Location : India - Ahmedabad, Bangalore

Job Description :
  1. Conduct training to Sales team on analysers
  2. Carry out demonstration on products (instruments, reagents and services)
  3. Trouble shoot both reagents and instruments problems
  4. Training to customers on our products and services
  5. Carry out refresher trainings periodically to Field staff /customers
  6. Joint working with filed staff
  7. Carry out product promotion activities for reagents, controls
  8. Provide technical inputs to sales team
  9. Follow the SOP for training protocols
  10. Collect training certificate in 1st week
  11. Evaluate training conducted with the customers
  12. Put efforts to covert demos into orders
  13. Giving customers ready reckon during trainings
  14. Spend quality time with customers to avoid frequent visits
  15. Provide feedback on quality complaints and facilitate for replacements
  16. Continuous learning and upgrade on product knowledge and features

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